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Privacy Policy

A legal disclaimer

At Flawless By CMD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website and services. It also explains your rights under the Protection of Personal Information Act (POPIA) of South Africa.

Privacy Policy - the basics

1. Information We Collect

 

When you visit our website or place an order, we may collect the following:

  • Personal information: name, email address, phone number, shipping and billing addresses.

  • Order details: products purchased, payment method (processed through secure third-party providers), and transaction history.

  • Technical data: IP address, browser type, device type, and usage data (via cookies or analytics tools).

  • Communication: messages, queries, or complaints sent to our team.

We do not collect or store credit or debit card numbers. All payments are processed securely by third-party providers.

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2. How We Use Your Information

 

We use the information we collect to:

  • Process and deliver your orders

  • Communicate order updates and respond to enquiries

  • Provide customer support

  • Improve our website, services, and product offerings

  • Send newsletters or promotions (only if you opt in)

  • Comply with legal and tax obligations

We only use your personal information for the purposes for which it was collected or as required by law.

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3. Sharing Your Information

 

We may share your data with trusted third parties, including:

  • Delivery and courier partners to ship your order

  • Payment providers to process secure transactions

  • IT service providers to maintain and support our website

  • Legal authorities when required by law

Your data is never sold or rented to any third parties.

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4. Your Rights

 

In accordance with POPIA, you have the right to:

  • Access and request a copy of the personal data we hold about you

  • Request corrections or deletion of your data

  • Object to certain types of processing

  • Withdraw your consent to marketing communications at any time

To exercise your rights, contact us at info@cargomedidistributors.co.za.

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5. Data Security & Retention

 

We take appropriate technical and organizational measures to secure your personal data from loss, misuse, or unauthorized access. We retain your data only for as long as necessary to fulfill our business or legal obligations.

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6. Cookies

 

We use cookies to enhance website functionality and improve user experience. You can manage your cookie settings through your browser.

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7. Changes to This Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

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8. Contact Us

 

For questions or complaints related to this policy or your personal data, please contact us at:

📧 Email: info@cargomedidistributors.co.za
🏷 Company: Flawless By CMD

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